1. How will you rate us in being able to understand your business requirements and providing you with compatible solutions? Excellent Good Average Poor Unacceptable
2. Have you been able to accomplish your goals with the aid of our product(s) and services? Yes, it has been a great help Yes, to an extent Not really sure No, not as much I expected Not at all Other
3. How would you rate the quality of our product(s) and services? Very Good Good Average Poor Unsatisfactory
4. How will you rate our efficiency in responding to your queries? Excellent Good Average Poor Unsatisfactory
5. What do you feel about the price of our product(s) and services? Expensive Slightly overpriced Affordable Slightly underpriced Inexpensive
6. Did you face any problem using our product(s) and services? None at all Very few Few Many Other
7. Which aspect/s of our work do you find good? Effective communication Customer Service Timeliness of delivery Meeting your requirements Providing value for your money Complaint handling process
8. Please specify any one area of our work, where you would like us to improve.
9. What are the chances of your ordering more products from us or using our services in future? Very High High Not Sure Less Very Less
10. If you are satisfied with our product(s) and services, would you like to recommend it to others? Yes No
11. Please give your valuable suggestions regarding how we could improve the quality of our product(s) and services
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