1. How many times have you used our product(s)? A couple of times Five times in the previous year Thrice in the previous year Every month Never used
2. From where did you purchase our product(s)? Retail outlet Wholesale outlet Through teleshopping Through our website
3. If you have been purchasing our product(s) and service(s), how satisfied are you with the same? Very satisfied Somewhat satisfied Neither satisfied nor dissatisfied Somewhat dissatisfied Very dissatisfied
4. Do you think by buying this product you have got best value for money? Yes No
5. For whom did you buy the product(s)/service(s)? For self For a close friend/relative For business colleague(s) For family member(s)
6. On what occasion did you buy our product(s)? On Christmas On Thanksgiving On partner's birthday On friend's birthday No particular occasion
7. What motivates you to buy a product? Need/Requirement A personal deep desire Value for money Attractiveness of the product Peer recommendation
8. How do you rate our product(s) on the following aspects?
9. What according to you would be the best way for vendors to build relationship with customers?
10. What is Your Name?
First:_______________Last:____________
11. What is Your age Range:
15-20
21-26
27-31
32-38
39-43
44-50
51-55
56-65
12. Do you have children?
Girls?
How Many?
0-12 mon
1-3 yr
4-6 yr
7-10 yr
11-15 yr
Boy's?
How Many?
0-12 mon
1-3 yr
4-6 yr
7-10 yr
11-15 yr
13. How often do you purchase clothing, cosmetics, jewlery, make up, from stores, catalogs, or internet? yes no how often what kinds of products Other, please specify
14. If you are considering Avon for your everything Store
Which is more convenient to you?
Call Order and have items Delivered by Rep. to you?
Call order and have Rep. have Avon mail product to you?
Call order and you come pick it up yourself?
Do you also know that you can return any and all items if you are not satisfied even the cosmetics with no questions asked being fully reimbursed or product replacement a policy store every where do not have!!
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